Who we are

With offices in Seattle and Philadelphia, Acceleres specializes in Microsoft® System Center Service Manager and Orchestrator implementation and training; we are the Service Delivery & Automation Specialists™. Leverage our industry-leading technical and process implementation experience to get farther, faster through our exclusive role-based training, virtual labs and ITIL Expert consultants.

What we do

Service Manager & Orchestrator Implementation  Download Datasheet

• Proof of Concept
• Implementation
• Migration
• Customization
• Integration
• Role-based Training/Knowledge Transfer
• Prefabricated Solutions
• Service Catalog and Service Request

Service Manager & Orchestrator Training Download Datasheet

• Exclusive role-based training (Administrator, IT Analyst, Workflow Author, and End-User)
• Flexible learning formats - downloadable CBTs, virtual labs, and virtual instructor-led (online synchronous) training
• Coaching, mentoring, and just-in-time knowledge transfer from SCSM Expert Consultant / Trainers
• A full line of proven ITIL and MOF training offerings

Why we are different

• Experience! We are a leader with this product, with an industry-leading number production implementations under our belt
• ITIL/ MOF Expert process expertise to drive the right tool configuration so the tool can provide the value intended
• Technical expertise to ensure the tool is configured and integrated across the System Center Suite
• Training expertise to help ensure organizational uptake of the tool
• Unique methodologies developed in over 12 years of IT Service Management tooling work
• Exclusive role-based training content available in a variety of flexible formats
• Virtual  lab environments to support implementation and training
• Plugged in to the System Center community, including the Product Team, Partners, and practitioners
• Network of MVP Partners that can "go deep" where you need it--for example, for custom management packs
• Keeping it simple--focusing on configuring the tool to provide optimal value (not distracted by bells and whistles)
• Measuring success based on how the tool is used and the outcomes achieved

 

 

 

 

 

 

 

 

 

 

 

 

 

Acceleres [ak-sel-uh-rez] Accelerating Results with Microsoft System Center.

Leverage our industry-leading technical and process implementation experience to get farther, faster with installation, configuration, customization, and knowledge transfer featuring exclusive user role-based training, vLabs, and MOF / ITIL Expert Technical Consultant / Trainers.

Get farther faster with help from Acceleres.

Acceleres are co-­‐authors of Service Manager Unleashed books

Acceleres are contributors to the Orchestrator Unleashed book

Acceleres has exclusive role-­‐based training for IT Analysts, Administrators and Runbook Authors

Acceleres are authors of MOF / ITIL books and ITIL Expert consultant / trainers